FAQ

Frequently Asked Questions

Product Questions

How long does it take to see results?
Most customers notice a brighter smile within 3–5 days, with full results appearing after 7–14 days of consistent use.


How often should I use Lumera whitening strips?
For best results, use one treatment per day for 30 minutes.


Are Lumera whitening strips safe for sensitive teeth?
Yes. Lumera strips are designed to be gentle on enamel and suitable for most people with sensitive teeth.


Will Lumera damage my enamel?
No. When used as directed, Lumera whitening strips are safe for enamel and commonly used in professional whitening treatments.


Do the strips slip or fall off?
No. Lumera whitening strips are designed with secure adhesive technology that keeps them comfortably in place during use.


Results

How white will my teeth get?
Results vary depending on staining, but most users see multiple shades of improvement after completing the full treatment cycle.


What stains do Lumera strips remove?
Lumera whitening strips help reduce stains caused by:

• Coffee
• Tea
• Wine
• Soda
• Smoking
• Everyday food and drink


How long do results last?
Results typically last 3–6 months, depending on diet and oral hygiene habits.


Orders & Shipping

How long does shipping take?
Most orders arrive within 6-10 business days, depending on your location.


Do you offer returns?
Yes. If you are not satisfied with your purchase, please contact our support team within 30 days of receiving your order.


How can I track my order?
Once your order ships, you will receive a tracking number via email.


Safety

Can I use whitening strips if I have dental work?
Whitening strips do not whiten crowns, veneers, or fillings. If you have dental work, consult your dentist before use.


Are Lumera whitening strips cruelty-free?
Yes. Lumera products are not tested on animals.


Still Have Questions?

If you need help, contact our support team anytime.

Email: support@lumera.com